Resume
Throughout my professional life, either through work or school, I've been dedicated to steering impactful projects and fostering collaborative environments, showcasing a steadfast commitment to excellence. I invite you to explore the digital copy of my resume for a detailed look into my accomplishments and skills. I am genuinely excited about possibly contributing my talents to your team. Please feel free to connect with me, and let's discuss how my unique combination of experience and education aligns seamlessly with your organization's goals.
Experience:
Best Buy Canada
Mobile Sales Associate
August 2023 - Present
Moncton, N.B.
Assisted customers with their mobile-related needs, offering support for the best deals, sharing insights on various mobile brands, using cross-selling to promote accessories and warranties, and staying updated on the latest smartphone news for accurate information.
Riverview Arts Centre
Marketing Coordinator Intern
May 2023 - August 2023
Riverview, N.B.
Created tailored social media content based on the talent performing at the theatre, supervised theatre interns over the summer months, significantly increased customer impressions on social profiles, and assisted with the setup and dismantling of community events hosted by the theatre.
Jump+
Administration
May 2021 - July 2021
Dieppe, N.B.
Oversaw store inventory management, ensured accurate accounting of serialized items and performed weekly audits on non-serialized inventory. Answered all questions and inquiries about incoming orders.
Jump+
iOS Technician
November 2021 - May2021
Dieppe, N.B.
Proficiently repaired and replaced iPhone parts to Apple's standards within Apple's suggested timeframe, offered technical support to customers on their Apple products, and managed and coordinated warranty exchanges for unrepairable devices. Also, provided information on upcoming Apple-related news.
Best Buy Canada
Mobile Sales Supervisor
November 2015 - December 2018
Moncton, N.B.
Assisted customers with their mobile-related needs, offering support for the best deals, sharing insights on various mobile brands, using cross-selling to promote accessories and warranties, and staying updated on the latest smartphone news for accurate information.
UPS Canada
Customs Broker
June 2014 - August 2016
Fredericton, N.B.
Managed shipping logistics by effectively identifying shipments requiring special handling, clearing goods through CBSA for delivery in Canada, consistently surpassing a 500-shipment quota, and exhibiting keen attention to detail by identifying data-entry errors to prevent costly fees for shippers.
TELUS Mobility
Sales Associate
July 2014 - August 2015
Fredericton, N.B.
Provided customers with assistance for their mobile-related requirements, delivering guidance on optimal deals, sharing information about different mobile brands, employing cross-selling techniques to promote accessories and warranties, and staying current with the latest smartphone developments for accurate information.
Wireless Wave
Sales Supervisor
October 2011 - September 2012
Ottawa, ON
Supported customers with their mobile-related requirements, providing information on various mobile brands, promoting accessories and warranties through cross-selling, and staying informed about smartphone trends. Furthermore, conducted sales training sessions for mobile associates and organized the weekly department meetings
Education:
Nova Scotia Community College
September 2023 - Present
Graduate Certificate
Evaluating digital strategies, crafting various types of online content, optimizing for SEO, and utilizing industry-standard tools like Google Analytics, MailChimp, and Hootsuite.
Digital Marketing
New Brunswick
Community College
September 2021 - June 2023
Associate Degree
Graduated with a 3.46 GPA, specializing in marketing, and successfully completed a capstone project related to the marketing objectives of the Riverview Arts Center. Additionally, served as the class representative, actively participating in monthly student government meetings.
Business Administration:
Marketing
Oulton College
February 2018 - February 2020
Coursework
Acquired Red Cross First Responder certification through Omni Life Support's program. In addition to completing the theoretical component of the course, completed four months of on-the-job training. Simultaneously, enriched their skill set by attending four French language classes at the Université de Moncton.
Paramedicine with French Language Training
St. Thomas
University
September 2008 - April 2013
Coursework
Earned a minor in Criminology, having completed 18 course credit hours in the field. Additionally, they accumulated an impressive 20 course credit hours across a diverse range of disciplines: English, History, Irish Studies, and Fine Arts.